Have you had had issues as a result of Benefind?

Long wait times to talk to DCBS? Eligibility for waivers? Moved to a MCO? Issues at recertification?

Here are some strategies to help you resolve these issues:

1. Call the CHFS Ombudsman:   1 (800) 372-2973 or 1 (800) 627-4702 (TTY)
2. Call your local Representative or State Senator.  For their contact information go to https://legislature.ky.gov/Pages/index.aspx or https://apps.legislature.ky.gov/findyourlegislator/findyourlegislator.html
3. Attend Legislative committee meetings and other advisory committee meetings and tell your story, even if your issues has been resolved! LRC Calendar: https://legislature.ky.gov/Schedules-Calendars/Pages/default.aspx
4. Call Kentucky P&A at 1-800-372-2988 for further information on your situation.